TERMS OF SALES

  1. GENERAL INFORMATION.

The ownership of this website, www.ox-motorcycles.com is held by:

  1. Company name: OX RIDERS ELECTRIC, S.L.
  2. CIF: CIF B95956975
  3. Registered office: C / Uribitarte, Nº6, 2º Bilbao, Bizkaia
  4. Registration data in the Bizkaia Mercantile Registry: Volume 5799, Folio 1, Page BI- 72051.
  5. Contact information:
  • Telephone: 666 321 658
  • Email: martin@ox-motorcycles.com

This document (as well as the rest of the documents related to it) will regulate the conditions governing the use of this Website www.ox-motorcycles.com and the purchase or acquisition of products and / or services (said terminology includes the reservations and services offered) offered in the same (hereinafter, Conditions).

The aforementioned Conditions are included in the activity carried out by OX RIDERS ELECTRIC, S.L. on the Website, which are:

– Sale of motorcycles:

Before accessing, browsing and / or using this website, the User must read these Conditions, the Legal Notice, Cookie Policy and the Privacy Policy of OX RIDERS ELECTRIC, S.L. In turn, the User when using this Website and / or when requesting the acquisition of a product and / or service will be bound to the aforementioned conditions, in the case of not agreeing with them, they should not use this Site Web.

These Conditions are subject to modification. In any case, the User is responsible for consulting them each time he accesses, browses or uses the Website, being applicable those that are in force at each moment in which he requests any of the products and / or services offered. In the event that the User has any type of doubt about the Conditions, he may contact OX RIDERS ELECTRIC, S.L., through any of the channels provided at the top.

2.- THE USER.

The navigation, access and use of the Website, confers the condition of user / s, for which they are accepted, from the beginning of the corresponding navigation within the Website, all the Conditions established in this document, as well as the subsequent modifications that could be given. All this without prejudice to the application of the corresponding legal regulations applicable in each case.

The User assumes his responsibility for a correct use of this Website. This responsibility will include:

a) Only use the Website to make legally valid inquiries, purchases and / or acquisitions.

b) Not to make any type of false or fraudulent purchase and / or acquisition. In the event that the purchase can be classified as such, it will be canceled and the competent authorities will be informed.

c) The contact information provided will be true and lawful.

 

In any case, the User declares to be over eighteen (18) years old and to have full legal capacity to enter into contracts through this Website.

 

The Website is aimed mainly at Users residing in Spain. For this reason, OX RIDERS ELECTRIC, S.L., is not responsible for the Website complying, totally or partially, with the laws of other countries. The provision of services or delivery outside of Spain is not guaranteed either.

 

The User, at his choice, may formalize with OX RIDERS ELECTRIC, S.L. the contract for the sale of the desired products and / or services in any of the languages in which these Conditions are established on this Website.

3.- PURCHASE PROCESS.

Duly registered Users may purchase on the Website by the established means and forms. They must follow the online purchase and / or acquisition procedure of www.ox-motorcycles.com, during which several products and / or services can be selected and added to the cart, basket or final purchase space so that, finally, it is done click on: www.ox-motorcycles.com

At the same time, the User must fill in, complete and check the information that is requested in each step, although, during the purchase process, before making the payment, the acquisition data may be modified.

Next, the User will receive an email confirming that OX RIDERS ELECTRIC, S.L., has received their request to purchase and / or provide the service, this message being the order confirmation. Where appropriate, this information may be made available to the User through their personal connection space to the Website.

Once the purchase procedure is concluded, the User consents that the Website generates an electronic invoice that will be sent to the User by email and / or through their personal connection space to the Website. In turn, the User can, if he wishes, obtain a copy of his paper invoice, requesting it from OX RIDERS ELECTRIC, S.L. using the contact spaces of the Website or through the contact information provided above.

The User acknowledges having knowledge, at the time of purchase, of certain particular conditions of sale that concern the product and / or service in question and that are displayed next to the provision or, where appropriate, the image of this Website. Serve as an illustrative example (in no case exhaustive) depending on the case:

− Name.

− Price.

− Date.

− Location.

− Dimensions.

− Spaces and / or places.

− Service details.

− Service characteristics.

− Mode of carrying out the provision.

− Cost of the provision and / or of the service.

And it recognizes that the realization of the purchase order materializes the full and complete acceptance of the particular conditions of sale applicable to each case.

The communications, purchase orders and payments that intervene during the transactions carried out on the Website could be filed and kept in the computerized registers of OX RIDERS ELECTRIC, S.L. in order to constitute a means of proof of transactions, respecting reasonable security conditions, laws and regulations in force that may be applicable (in particular, the RGPD and LSSI-CE).

4.- AVAILABILITY.

All purchase and / or reservation orders received by OX RIDERS ELECTRIC, S.L. Through the Website, they are subject to their availability and / or to the fact that no circumstance or force majeure (clause nine of these Conditions) affects their supply and / or the provision of services. If difficulties arise in terms of availability, OX RIDERS ELECTRIC, S.L. undertakes to contact the User and reimburse any amount that may have been paid as an amount. This will be equally applicable in cases in which the provision of a service becomes infeasible.

5.- PAYMENT AND PRICES.

The prices shown on the Website are the final ones, in euros (€) and including taxes, unless, by legal requirement, especially in relation to VAT, it is indicated differently.

In no case will the Website add additional costs to the price of a product or service automatically, but only those that the User has freely and voluntarily selected and chosen. Even so, prices can change at any time, but possible changes will not affect orders or purchases with respect to Users who have already received an order confirmation.

In reference to the means of payment, these will be: credit or debit card, and payment through PayPal account. In the latter case, the user must independently accept the Paypal terms of use (available through the following link: https://www.paypal.com/es/webapps/mpp/ua/useragreement-full).

Credit cards will be subject to checks and authorizations by the issuing banking entities, if said entity does not authorize the payment, OX RIDERS ELECTRIC, S.L. It will not be responsible for any delay or lack of delivery and will not be able to formalize any contract with the User.

Once OX RIDERS ELECTRIC, S.L. receives the purchase order from the User through the Website, pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge on the card will be made at the time the User is sent the confirmation of shipment and / or confirmation of the service that is provided in the form and, where appropriate, established place. In any case, by clicking on www.ox-motorcycles.com, the User confirms that the payment method is his and / or is the legitimate holder of a gift card or subscription.

The purchase or acquisition orders in which the User selects the bank transfer as a means of payment will be reserved for five (5) calendar days from the order confirmation in order to allow sufficient time for the bank transfer to be taken into account. by the payment system used by OX RIDERS ELECTRIC, SL for the Website. When the system receives the transfer, the order will be prepared and managed for shipment.

Through the payment method, the User must ensure that he correctly enters the exact amount of the purchase order, as well as the account number and the transfer reference. In case of error, OX RIDERS ELECTRIC, S.L. You will not be able to validate the order, which will therefore be canceled.

6.- DELIVERY.

In accordance with the provisions of Law 37/1992, of December 28, on Value Added Tax (VAT), purchase orders for delivery and / or provision will be understood to be located in the territory of application of Spanish VAT if The delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at all times depending on the specific article in question.

7.- TECHNICAL MEANS TO CORRECT ERRORS.

The User is informed that in case he detects that an error has occurred when entering the necessary data to process his purchase request on the Website, he may modify them by contacting OX RIDERS ELECTRIC, S.L. Through the contact spaces enabled on the Website, and, where appropriate, through those enabled to contact customer service, and / or using the contact information provided in the first clause (General Information ).

In any case, the User, before clicking on www.ox-motorcycles.com, has access to the space, cart, or basket where their purchase requests are noted and can make modifications. Likewise, the User is referred to consult the Legal Notice and General Conditions of Use to obtain more information on how to exercise their right of rectification as established in REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 of April 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (hereinafter RGPD), as well as Organic Law 3/2018, of December 5, on Protection of Personal Data and guarantee of digital rights (hereinafter LOPD – GDD).

8.- RETURNS.

In the cases in which the User purchases products on or through the owner’s Website, they are assisted by a series of rights, as listed and described below:

  1. Right of Withdrawal: the User is informed that, as stated in article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of the Consumers and Users and other complementary laws, there are cases where the Right of Withdrawal is excepted. Specifically, in the cases that concern us in relation to the services offered by OX RIDERS ELECTRIC, S.L .:
  1. The provision of services, once the service has been fully executed, when the execution has begun, with the prior express consent of the consumer and user and with the acknowledgment on their part that they are aware that, once the contract has been completely executed by the employer, you will have lost your right of withdrawal.
  2. The supply of accommodation services for purposes other than serving as housing, transportation of goods, vehicle rental, food or services related to leisure activities, if the contracts foresee a specific date or period of execution.

Based on this, OX RIDERS ELECTRIC, S.L., a modification is allowed to be made in the date and / or time of the reservation of the service offered, as long as it occurs within the term of:

  1. Ten (10) days prior to the contracted service, within the Experience Service.
  2. Fifteen (15) days prior to the contracted service, within the Cortijo Service.
  1. Guarantees: the User, as a consumer and user, enjoys guarantees on the products that can be purchased through this Website, in the legally established terms for each type of product and / or service, responding OX RIDERS ELECTRIC, S.L.

In this sense, it is understood that the products and / or services are in accordance with the contract provided that: they conform to the description made by OX RIDERS ELECTRIC, S.L. and possess the qualities presented in it; are suitable for the uses to which products of the same type are ordinarily destined; and present the usual quality and performance of a product of the same type and that are fundamentally expected from it.

9.- DISCLAIMER OF LIABILITY.

Unless otherwise provided by law, OX RIDERS ELECTRIC, S.L. You will not accept any responsibility for the following losses, regardless of their origin:

  • Any losses that were not attributable to any breach on your part.
  • Business losses (including lost profits, income, contracts, anticipated savings, data, loss of goodwill or unnecessary expenses incurred).
  • Any other indirect loss that was not reasonably foreseeable by both parties at the time the contract for the sale of the products was formalized between both parties.

Likewise, OX RIDERS ELECTRIC, S.L. It also limits your liability in the following cases:

  • OX RIDERS ELECTRIC, S.L. applies all measures concerning to provide a faithful display of the product on the Website, however, it is not responsible for the minimum differences or inaccuracies that may exist due to lack of resolution of the screen, or problems of the browser that is used or other of this nature.
  • Technical failures that, due to fortuitous or other causes, prevent the normal operation of the service through the Internet. Lack of availability of the Website for maintenance or other reasons, which prevents the availability of the service. OX RIDERS ELECTRIC, S.L. uses all the means at its disposal in order to carry out the process of purchase, payment and shipping / delivery of the products, however, it disclaims responsibility for causes that are not attributable to it, unforeseeable circumstances or force majeure.
  • In general, OX RIDERS ELECTRIC, S.L. It will not be responsible for any breach or delay in the fulfillment of any of the obligations assumed, when it is due to events that are beyond our reasonable control, that is, due to force majeure, and this may include, by way of example, but not exhaustive:
  1. Strikes, lockouts or other protest measures.
  2. Civil commotion, revolt, invasion, threat or terrorist attack, war (declared or not) or threat or preparations for war.
  3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
  4. Impossibility of using trains, boats, airplanes, motor transport or other means of transport, public or private.
  5. Impossibility of using public or private telecommunications systems.
  6. Acts, decrees, legislation, regulations or restrictions of any government or public authority.

In this way, the obligations will be suspended during the period in which the force majeure continues, and OX RIDERS ELECTRIC, S.L. will have an extension in the term to comply with them for a period of time equal to the duration of the force majeure. OX RIDERS ELECTRIC, S.L. will use all reasonable means to find a solution that allows us to fulfill our obligations despite the cause of force majeure.

10.- WRITTEN COMMUNICATIONS AND NOTIFICATIONS.

By using this Website, the User accepts that most of the communications with OX RIDERS ELECTRIC, S.L. are electronic (email or notices published on the Website).

For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that OX RIDERS ELECTRICS, S.L. sent electronically meet the legal requirements to be in writing. This condition will not affect the rights recognized by law to the User.

The User can send notifications and / or communicate with OX RIDERS ELECTRIC, S.L. Through the contact information provided in these Conditions and, where appropriate, through the contact spaces on the Website.

Likewise, unless otherwise stipulated, OX RIDERS ELECTRIC, S.L. You can contact and / or notify the User by email or at the postal address provided.

11.- WAIVER.

No waiver of OX RIDERS ELECTRIC, S.L. to a specific right or legal action or the lack of a requirement by OX RIDERS ELECTRIC, S.L. Strict compliance by the User of any of their obligations will not imply a waiver of other rights or actions derived from a contract or the Conditions, nor will it exonerate the User from compliance with their obligations.

No waiver of OX RIDERS ELECTRIC, S.L. Any of these Conditions or the rights or actions derived from a contract will take effect, unless it is expressly established that it is a waiver and it is formalized and communicated to the User in writing.

12.- NULLITY.

If any of these Conditions were declared null and void by a firm resolution issued by the competent authority, the rest of the clauses will remain in force, without being affected by said declaration of nullity.

13.- COMPLETE AGREEMENT.

These Conditions and any document to which express reference is made in these constitute the entire agreement existing between the User and OX RIDERS ELECTRIC, S.L. in relation to the object of sale and replace any other prior pact, agreement or promise agreed verbally or in writing by the same parties.

The User and OX RIDERS ELECTRIC, S.L. acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except for what is expressly mentioned in these Conditions.

14.– DATA PROTECTION.

The information or personal data that the User provides to (OX RIDERS ELECTRIC, SL in the course of a transaction on the Website, will be treated in accordance with the provisions of the Data Privacy Policies. When accessing, browsing and / or using the Website, the User consents to the processing of said information and data and declares that all the information or data provided are true.

15.- APPLICABLE LEGISLATION AND JURISDICTION.

Access, navigation and / or use of this Website and product purchase contracts through it will be governed by Spanish legislation.

Any controversy, problem or disagreement that arises or is related to the access, navigation and / or use of the Website, or with the interpretation and execution of these Conditions, or with the sales contracts between OX RIDERS ELECTRIC, S.L. and the User, will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.

  1. COMPLAINTS AND CLAIMS.

The User can send OX RIDERS ELECTRIC, S.L. their complaints, claims or any other comment that he wishes to make through the contact information provided at the beginning of these Conditions (General Information).

In addition, OX RIDERS ELECTRIC, S.L. has official claim sheets available to consumers and users, and that they can request from OX RIDERS ELECTRICS, S.L. at any time, using the contact information provided at the beginning of these Conditions (General Information).

Likewise, if the conclusion of this purchase contract between OX RIDERS ELECTRIC, S.L. and the User will emanate a dispute, the User as a consumer can request an out-of-court dispute resolution, in accordance with EU Regulation No. 524/2013 of the European Parliament and of the Council, of May 21, 2013, on online dispute resolution in consumer matter. You can access this method through the website: http://ec.europa.eu/consumers/odr/.

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